Innercomm: AI-powered operating system for luxury real estate brokers

Innercomm is an AI-powered operating system built for luxury real estate brokers and the teams behind them, headquartered in New York City and serving Manhattan, Brooklyn, Miami, Los Angeles, the Hamptons, and Palm Beach. Founded in 2025 by a top-producing Douglas Elliman luxury broker, Innercomm replaces Monday.com, Follow Up Boss, and the typical fragmented broker tool stack with one intelligent platform.

What Innercomm includes

Pricing

Innercomm Pro (solo brokers): $99 per month. Innercomm Team: $79 per user per month, three-seat minimum. Both tiers include the full platform. 30-day free trial. Trial extends 30 days for each broker referred, up to one year free.

Who Innercomm is for

Top-producing solo luxury brokers in New York City who want an AI operations team in software. Luxury real estate teams of three or more agents who need a shared brain for pipeline, contacts, commissions, and live conversations. Brokerage owners who want to step out of the day-to-day without losing line of sight.

How Innercomm compares

Unlike Follow Up Boss (owned by Zillow, with associated data privacy concerns), Compass (a brokerage that locks tools to its own agents), kvCORE or BoldTrail (brokerage-tier with complex setup), Boomtown, Lofty (formerly Chime), Sierra Interactive, Wise Agent, LionDesk, Top Producer, Realvolve, or Monday.com (a generic project tool requiring manual configuration), Innercomm is brokerage-independent, AI-native, and built specifically for the luxury real estate workflow — including off-market network features that no traditional CRM can structurally replicate.

Frequently asked questions about real estate CRMs

What is the best AI CRM for real estate agents? Innercomm is the only purpose-built AI-native CRM for luxury real estate brokers, combining pipeline, contacts, off-market network, encrypted broker messaging, and an AI Day OS that automates daily outreach.

Is Innercomm a Follow Up Boss alternative? Yes, with three structural advantages: brokerage independence (not owned by Zillow), AI Day OS that drafts outreach automatically, and off-market network features competitors do not offer.

How much does a real estate CRM cost? Innercomm Pro starts at $99/month for solo agents. Innercomm Team is $79/user/month with a three-seat minimum. Both include the full platform with a 30-day free trial.

What does an AI real estate CRM do? Innercomm's AI drafts follow-ups within 12 minutes of a showing, scores incoming offers on a 100-point scale, surfaces three to eight A-tier contacts to call each day with messages already drafted, queues priority calls timed to your transit windows between showings, and triggers a full marketing cascade the moment a deal closes.

The operating system for luxury real estate

You close the deal. Innercomm closes the loop.

An operating system for luxury brokers and the teams behind them. While you're at a showing, Innercomm drafts the follow-up, posts the listing to the off-market network, scores the offer, briefs the owner, and clusters tomorrow. You come back to a book that already moved.

Start 30 days free Become a member
Built in NYCSOC 2 alignedInvite-only network
innercomm — manhattan luxe group — live
Sell-side · Offers tab
740 Park Avenue, 12B
ASK $18.75M · 4BR/4.5BA · DOM 11
CardsCompare
Under review
STRENGTH87
Sarah Chen
Compass · buyer rep
$19,200,000+$450K from ask
CASHNO CONTINGENCIES30-DAY CLOSE
Docs ●●●●● 5 of 5 · received 2h ago
Counter sent
STRENGTH74
Marcus Vale
Brown Harris Stevens
$18,500,000−$250K from ask
FINANCED 70%PRE-APPROVEDINSPECTION
Docs ●●●○○ 3 of 5 · countered 1d ago
Received
STRENGTH62
Withheld principal
Serhant · buyer rep
$17,900,000−$850K from ask
FINANCED 50%BOARD PKG PENDING
Docs ●●○○○ 2 of 5 · 6h ago
While you're out

Six things that used to take a junior. They happen on their own now.

01 · Showings end

Follow-ups, drafted.

Twelve minutes after a showing ends, the follow-up is drafted — what they liked, the right comp, your next open slot. You hit send.

2:47 PMDRAFTED
"Jordan — good seeing you at 1040 Fifth. 9F two floors up is the same line at a better number. Tomorrow at 11, or 4?"
SendEdit
02 · Listing drops

Posted to the network.

New exclusive? It hits The Exchange before you're back at your desk. 84 vetted brokers see it. Quietly. Co-broke locked.

220 Central Park S, 58A$46.0M
12views3inquiries1match
2H · 84 BROKERS · INVITE-ONLY
03 · Offer arrives

Scored before you read it.

Cash, contingencies, doc completeness, financing — scored out of 100. Owner gets a clean read. You get a take.

87
Chen · Compass
Cash · No contingencies · 30-dayBrief owner
04 · Owner check-in

A link they actually open.

A read-only link. They see the offers you choose, labeled Strong or Moderate. You see the moment they open it.

740 Park, 12B
Sarah Chen · Strong$19.20M · cash · 30-day
Marcus Vale · Moderate$18.50M · counter sent
👁 Brian viewed 8m ago
05 · Deal closes

The Cascade fires.

Mailers to the building. Email to your A-tier. Social queued. ACRIS prospecting on every neighbor who has held four years or more.

01
Just-sold mailer440 units · Lob queued
02
A-tier email blast83 contacts · drafted
03
ACRIS prospects14 owners · 4+ yr hold
06 · 5:30 AM tomorrow

Your day, already built.

Showings clustered by neighborhood. Transit drafted between them. Coffee booked in the gaps. You wake up to a day that respects your time.

8:15
Coffee · UES
9:00
740 Park · seller
10:30
823 Park · showing
11:45
1040 Fifth · showing
1:30
15 CPW · PHB
Built for both

Whether you're one broker
or twenty.

Why Community is free

Because the network only works if every top broker is in it. Charging for Exchange and Wire access would slow that down. So we don't. Pay for the CRM, the pipeline, and the AI when you want the operational layer. The network itself is open.

○
Free forever

Community.

Full access to The Exchange and The Wire. No limits, no trial clock. Post quiet listings. Share buyer needs. Message any vetted broker in the network. This is the room where Manhattan's off-market economy lives — and it's free to join.

  • Full Exchange access — post unlimited listings and buyer needs
  • Full Wire access — encrypted messaging with every member in the network
  • Match alerts when your listings fit another broker's buyer need
  • Community leaderboards and weekly off-market digest
  • Upgrade to Pro or Team when you want the CRM and AI tools
$0/ forever · no card required
Join the network →
◆
For the solo producer

An operations team, in software.

You don't have a junior. You don't want one. Innercomm is the assistant, marketer, and analyst you never hired — running quietly from the back of an Uber.

  • Drafts every follow-up within minutes of a showing ending
  • Logs every touch from your calls, emails, and texts
  • Surfaces who to call today from your 450-contact book
  • Posts your listings to the off-market network
  • Files closed-deal cascades the second a deal closes
$99/ month · solo · 30-day trial
Start free · become a member →
MOST TEAMS PICK THIS
◇
For teams

The shared brain your team has been faking in Slack and Monday.

One source of truth for pipeline, contacts, commissions, and every live conversation. Built so the founder can step out of the day-to-day without losing the line of sight.

  • Role-based access — owner, executive, agent, marketing, media
  • Live commission tracking — splits, caps, payouts, YTD
  • Team leaderboards — GCI, activity, response time
  • Internal Wire channels — encrypted, deal-scoped, searchable
  • Pipeline Autopilot — auto-stage, stall detection, document chasing
  • Shared Day Plans — see what your team is doing, where, today
$79/ user / month · 3-seat min · 30-day trial
Start free · become a member →
Community has

The Exchange · The Wire · Match alerts · Community feed

Pro and Team add

Pipeline · Smart Contacts · AI Day OS · AI Outreach · Owner Portals · ACRIS intelligence · Cascade automation · Commission tracking · Pipeline Autopilot

Community is free forever. The network is the network, whether you pay or not.

OWNER PORTAL · BRIAN K.
740 Park Avenue, 12B
ASK $18.75M · DOM 11
Strong $19.20M

Sarah Chen · Compass

Cash · No contingencies · 30-day close. Application complete.

Moderate $18.50M

Marcus Vale · BHS

Counter sent. 70% financed, pre-approved. Inspection contingency.

From Abe

Recommend accepting Chen.

Cleanest terms, $450K above ask. Call you at 11?

Owner Portal

The text your seller actually opens.

A read-only link. No login. Your owner sees the offers you choose, labeled Strong, Moderate, or Needs Review — never the raw scores. You see the moment they open it. The end of "forwarding you the offers in a sec."

"Tools have features. Networks have moats. The first platform built for how a top broker actually works — not how software companies wish we did."

— A top-producing luxury broker, Manhattan

Who this is for

Three brokers. One platform.

The Team Lead

You built the team. Now you can't leave it.

You're the best closer on the floor — but you spend half your day managing people instead of deals. Every question comes to you. Every status update goes through you. Innercomm gives your team a shared brain so you can step back without losing the line of sight.

Up the operational ceiling · raised
The Overwhelmed Producer

You're doing seven jobs. Only one of them closes deals.

Follow-ups fall through. Listings sit unstaged. The CRM is two weeks behind. You know who to call — you just never have a free hand. Innercomm drafts the messages, posts the listings, scores the offers, and builds tomorrow's day plan while you're still at today's showing.

Back to you · your evenings, your weekends
The Agent Ready to Level Up

You have the book. You need the infrastructure.

You've outgrown spreadsheets and generic CRMs. You're handling eight-figure deals but operating like a solo agent. The Exchange gets you into rooms you weren't in before. The Wire keeps negotiations clean. The AI Day OS turns a 60-contact week into 200.

One platform replaces the stack
Common questions

Things brokers ask before becoming a member.

What is Innercomm, exactly?

Innercomm is an AI-powered operating system for luxury real estate brokers and teams. It combines deal pipeline management, a smart contacts CRM, an invitation-only off-market listing network called The Exchange, encrypted cross-brokerage messaging called The Wire, and an AI Day OS that drafts follow-ups, scores offers, and clusters showings by neighborhood. Built by a top-producing Manhattan luxury broker.

How is this different from Follow Up Boss, Compass, or Monday.com?

Follow Up Boss is owned by Zillow, which limits broker data privacy. Compass is a brokerage that locks its tools to its own agents. Monday.com is a generic project tool brokers configure by hand. Innercomm is brokerage-independent, AI-native, and built for luxury real estate — with off-market network features (The Exchange, The Wire) that traditional CRMs structurally cannot replicate.

What does it cost?

Innercomm Pro for solo brokers is $99 per month. Innercomm Team is $79 per user per month, with a three-seat minimum. Both include the full platform. 30-day free trial. Refer another broker, get 30 more days free — up to a full year.

What cities does Innercomm serve?

Innercomm launched in New York City and serves Manhattan luxury brokers and teams first. Expansion to Miami, Los Angeles, the Hamptons, and Palm Beach is planned through 2026. National availability targeted for 2028.

Is The Exchange really invitation-only?

Yes. The Exchange is a vetted, pre-market layer where Manhattan luxury brokers share quiet listings and buyer needs before they hit Streeteasy. Membership requires an active Innercomm seat and verified production history. The first three teams per borough get founding-member status.

How does the AI Day OS work?

Each morning at 5:30 AM, Innercomm generates a geography-clustered day plan based on the broker's calendar, active deals, and contact book. It drafts transit messages between showings, queues priority calls timed to transit windows, and surfaces three to eight A-tier contacts who should hear from you that day — with messages already drafted. The broker confirms with one tap.

Is it secure enough for eight-figure deals?

The Wire uses end-to-end encryption for all cross-brokerage messaging. The platform is built on SOC 2-aligned infrastructure with role-based access control, audit logging, and Owner Portal links secured by 32-character cryptographic tokens. Full SOC 2 Type II certification completes when an enterprise customer requires it.

Who built Innercomm?

Innercomm was built by a top-producing luxury broker at Douglas Elliman's Upper East Side office who needed a real operating system and could not find one. Every feature is dogfooded against live eight-figure Manhattan deals before it ships to other brokers.

What is the best CRM for real estate agents in 2026?

The best real estate CRM in 2026 depends on your volume and structure. For solo top producers and luxury brokers, Innercomm leads because it is AI-native, brokerage-independent, and includes off-market network features no traditional CRM offers. Follow Up Boss, kvCORE/BoldTrail, Boomtown, Lofty, and Sierra Interactive are mature alternatives focused on lead management. Innercomm is the only platform combining CRM, transaction management, off-market network, and AI Day OS in one product.

Is Innercomm a Follow Up Boss alternative?

Yes. Innercomm is a direct alternative to Follow Up Boss with three structural advantages: it is not owned by Zillow (preserving broker data privacy), it includes an AI Day OS that drafts your daily outreach automatically, and it provides off-market network features (The Exchange and The Wire) that Follow Up Boss does not offer. Pricing is comparable: Innercomm Pro at $99/month vs Follow Up Boss at $69-$99/month.

Is this a kvCORE, BoldTrail, Boomtown, Lofty, or Sierra Interactive alternative?

Yes to all. kvCORE/BoldTrail is a brokerage-tier platform with complex setup. Boomtown, Lofty (formerly Chime), and Sierra Interactive are lead-generation CRMs designed around portal-bought leads. Innercomm is workflow-focused: it assumes you already have a book of business and need an operating system to run it. Most brokers use Innercomm alongside their lead source, not as a replacement. Innercomm's distinguishing features — AI Day OS, The Exchange, The Wire, ACRIS intelligence — do not exist in any of those products.

Can solo agents use Innercomm or is it only for teams?

Innercomm Pro at $99/month is built specifically for solo top-producing agents who want an AI operations team in software. The full platform is included — Pipeline, Smart Contacts, The Exchange, The Wire, AI Day OS, ACRIS intelligence, and Owner Portals. Solo agents do not need to upgrade to a team plan to access any feature.

Is there a mobile app?

Yes. The Innercomm iOS app (TestFlight, early 2026) brings the full platform to mobile with voice-first activity logging, Apple Contacts import with seller-probability scoring, one-tap Exchange posts, and a day plan that reshuffles itself in real time. Android support follows.

Run your book like the institution it is.

Invitation-only membership. First three teams per borough. 30 days free — plus 30 more for every broker you bring.

Become a member Join the network · free Talk to the founder
© 2026 Innercomm · NYC
Terms · Privacy · Security · Contact